Play Life Studio Inc. (hereinafter referred to as 'the Company') establishes the following Privacy Policy (hereinafter referred to as 'this Policy') regarding the handling of personal information of customers (hereinafter referred to as 'Users') who use the website operated by the Company (hereinafter referred to as 'this Website').

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Personal Information Protection Act, meaning information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data related to facial features, fingerprints, voiceprints, and information that can identify a specific individual (personal identification information) from that information alone, such as the insurer number on a health insurance card.

Article 2 (Method of Collecting Personal Information)

The Company may collect personal information such as name, date of birth, address, phone number, and email address when receiving inquiries or communications from Users.

Article 3 (Cookies and Other Online Identifiers)

1. We may automatically acquire information such as Cookies, IP addresses, and other online identifiers, device information, and log information when a user uses or browses this Website. This information (including information acquired through Cookies) does not include information that can identify a specific individual (such as name, address, or email address).
2. The purposes for which we collect and use this information are as follows:
   (1) To improve the convenience and ensure the stable provision of this Website.
   (2) To analyze the usage status of this Website and improve our services.
3. In relation to the above purposes of use, third parties providing access analysis services or advertising distribution services may use identifiers such as Cookies to acquire your information. This information is handled based on the respective third party's privacy policy.
4. You can refuse the storage of Cookies or delete stored Cookies by changing the settings of your browser. Please note, however, that if you disable the use of Cookies, you may not be able to use some functions of this Website.

Article 4 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows:

1. For the operation and improvement of this Website.
2. For the operation and improvement of services provided by the Company.
3. To respond to inquiries from Users (including verifying identity).
4. To provide necessary communications such as guidance, maintenance, and important notices from the Company.
5. To use as statistical information in a form that cannot identify individuals.
6. For purposes incidental to the above uses.

Article 5 (Change of Purpose of Use)

1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the changed purpose has relevance to the previous purpose.
2. When a change in the purpose of use is made, the Company shall notify Users of the changed purpose by a method prescribed by the Company or by publishing it on this Website.

Article 6 (Provision of Personal Information to Third Parties)

1. The Company will not provide personal information to a third party without the prior consent of the User, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act or other laws and regulations.
   (1) When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
   (2) When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the consent of the individual.
   (3) When it is necessary to cooperate with a national agency, a local public entity, or an individual or entity entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual may hinder the execution of such affairs.
   (4) When the following matters have been announced or publicized in advance, and the Company has notified the Personal Information Protection Commission:
     (ⅰ) That the purpose of use includes provision to a third party.
     (ⅱ) The items of data to be provided to a third party.
     (ⅲ) The means or methods of provision to a third party.
     (ⅳ) That the provision of personal information to a third party will be stopped upon the request of the individual.
     (ⅴ) The method for accepting requests from the individual.
2. Notwithstanding the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:
   (1) When the Company entrusts the whole or part of the handling of personal information within the scope necessary for achieving the purpose of use.
   (2) When personal information is provided in connection with the succession of business due to merger or other reasons.
   (3) When personal information is jointly used with a specific person, and the individual has been notified in advance or has been placed in a state where they can easily know the fact of joint use, the items of personal information to be jointly used, the scope of persons who jointly use it, the purpose of use by the users, and the name or designation of the person responsible for the management of such personal information.

Article 7 (Disclosure of Personal Information)

1. The Company shall, without delay, disclose personal information to the individual when disclosure is requested by the individual. However, the Company may choose not to disclose all or part of the personal information if doing so falls under any of the following categories, and if a decision not to disclose is made, the Company shall notify the individual of that decision without delay. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.
   (1) When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
   (2) When there is a risk of significantly impeding the proper operation of the Company's business.
   (3) When it would otherwise violate laws and regulations.
2. Notwithstanding the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 8 (Correction and Deletion of Personal Information)

1. Users may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") their personal information held by the Company, in accordance with the procedures prescribed by the Company, if such personal information is inaccurate.
2. If the Company determines that it is necessary to respond to a request from a User as described in the preceding paragraph, the Company shall, without delay, perform the Correction, etc. of the relevant personal information.
3. If the Company performs Correction, etc. based on the provisions of the preceding paragraph, or if the Company decides not to perform Correction, etc., it shall notify the User of that decision without delay.

Article 9 (Suspension of Use, etc. of Personal Information)

1. If the Company receives a request from an individual to suspend or delete the use of personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the personal information is handled beyond the scope of the purpose of use or has been acquired by unlawful means, the Company shall, without delay, conduct the necessary investigation.
2. If, based on the results of the investigation in the preceding paragraph, the Company determines that it is necessary to respond to the request, the Company shall, without delay, perform the Suspension of Use, etc. of the relevant personal information.
3. If the Company performs Suspension of Use, etc. based on the provisions of the preceding paragraph, or if the Company decides not to perform Suspension of Use, etc., it shall notify the User of that decision without delay.
4. Notwithstanding the preceding two paragraphs, if Suspension of Use, etc. would incur significant costs or if it is otherwise difficult to perform Suspension of Use, etc., and if alternative measures necessary to protect the rights and interests of the User can be taken, the Company shall take such alternative measures.

Article 10 (Changes to Privacy Policy)

1. The Company may change the contents of this Policy without notifying Users, except as otherwise provided by law or in this Policy.
2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this Website.

Article 11 (Contact Information)

For inquiries regarding this Policy, please contact us via the inquiry form below:

CONTACT | Play Life Studio Inc.
https://playlife-studio.com/en/contact/